Job description

The Medical Assistant position is an entry-level position (no medical experience necessary). It is ideal for the individual who is interested in exploring the field of healthcare and wants an opportunity to obtain relevant experience. The position places a significant emphasis on excellent customer service skills, teamwork and ongoing development.

Responsibilities

Medical Assistants are fully trained on and responsible for the following:
Proper registration of the patient administratively (i.e. reception, scheduling, collecting payments, etc.)
Proper preparation of the patient clinically (i.e. hosting the patient into the exam room and performing triage).
Appropriate application of scripts, scenarios and clinical skills.
Appropriate usage of our Electronic Medical Record system (EMR Advantage).
Ensure consistent inventory levels through the daily stocking of exam rooms and other areas of the clinic.
Maintain a clean & quiet environment by cleaning/sanitizing exam rooms, foyers and bathrooms.
Proper opening and/or closing procedures of the clinic.
Record and document management and all administrative duties, as assigned.
Opportunity to train in one or more specialty programs (e.g. Travel Medicine, Allergy Testing, Foot Care, and Wellbaby), following the successful completion of a 3-month probationary review.
Other duties as required.

Skills

technical
time management
effective communication
emotional intelligence
problem solving